Privacy Policy

Timeless-era operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience. Timeless-era is powered by WooCommerce, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, and email address.
• Financial information including transaction details, form of payment, payment confirmation and other payment details processed via PayPal.
• Account information including your username, preferences and settings.
• Transaction information including the watches you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, IP address, and other unique identifiers.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you visit the Services or communicate with us;
• Automatically through the Services from your device and through the use of cookies;
• From our service providers who perform fulfillment and shipping on our behalf.

How We Use Your Personal Information

Provide and Improve Services. We use your personal information to provide you with the Services, process your payments, fulfill your orders for watches, remember your preferences, and arrange for shipping and returns.

Security and Fraud Prevention. We use your personal information to authenticate your account and to provide a secure payment and shopping experience, protecting both you and our store.

Communicating with You. We use your personal information to provide you with customer support and to be responsive to your inquiries.

Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement.

Relationship with WooCommerce

The Services are hosted by WooCommerce, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with WooCommerce in order to facilitate your transactions.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you believe your child has provided us with their personal information, you may contact us using the details below to request that it be deleted.

Reach Us

Business Name: Timeless-era

Business Mail: support@timelessera.shop

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)

Business Address: 22 Washington Square N, New York, NY 10011, United States